Wednesday, March 31, 2010
iSMEStorage Now Supports Uploads to 10 Storage Clouds
iPhone 4.0 to Support Expose-Like Multi-Tasking?
Documentary ‘Moral Kombat’ widely available
Virtual Hold Extends Virtual Queuing Solution Availability
"Comprehensive solutions providers like MAC Source Communications are perfect partners for VHT," said Jeremy Starcher, vice president of business development, VHT. "MAC Source's national network and technical and business expertise will help bring the Virtual Hold solution to even more companies who want to improve their customers' experience in the contact center."
VHT's virtual queuing technology helps eliminate hold time in contact centers worldwide. When hold time is more than a few minutes, the Concierge® solution informs the customer of the estimated hold time and then offers to hold the customer's place in line and call them back when it's their turn to speak to a customer service representative. Scheduled callbacks, Web site integration and outbound notification are also available.
"We design our custom solutions to be as customer-friendly and operationally sound as possible. No one likes waiting on hold, but unforeseen events can cause hold time in the contact center," said Tim McDermott, president, MAC Source Communications. "By adding the Virtual Hold solution to our ever-evolving offerings, we now have the perfect solution for clients who may have spikes in call volume or need scheduled callbacks when the center is closed."
VHT is a member of the Avaya DevConnect program an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. The Virtual Hold software is compliant with key Internet protocol (IP) telephony and contact center solutions from Avaya, a leading global provider... [ Full story from CRM Daily ]
Tech Talk Podcast: Hacking iPhones and Watching Mobile Movies
[ Full story from Technology - International Herald Tribune ]
State of the Art: David Pogue’s Review of the iPad
[ Full story from Technology - International Herald Tribune ]
Games: Valve’s Steam, S2’s Heroes of Newerth Headed For Beta Testing
[ Full story from The Mac Observer ]
Games: Game Creation Tool GameSalad Adds iPad Publishing
[ Full story from The Mac Observer ]
iPad: Canada Could Get the iPad on April 24
[ Full story from The Mac Observer ]
Product News: Words with Friends Ready for iPad Release
[ Full story from The Mac Observer ]
In-Depth Review: Quicken Essentials is Essentially Minimalist
[ Full story from The Mac Observer ]
Four Important Features IPad Is Missing
World's Youngest iPhone App Developer?
Apple Releases iTunes 9.1 to Support iPad
Apple today released iTunes 9.1 via Software Update and the company's iTunes download page. As disclosed by MacRumors yesterday, the update brings several enhancements such as support for iPad syncing including eBook content and greater cust... [ Full story from MacRumors : Mac News and Rumors ]
Apple and AT&T Have Reportedly Worked Closely on 3G Network Performance Issues
iPhone OS 4.0 to Bring Expose-like Multitasking?
Kleiner Perkins Doubles iFund to $200 Million, Focuses on iPad
iPad Unboxing and Very Nice Hands On Video Review
Meanwhile, those l... [ Full story from MacRumors : Mac News and Rumors ]
Estimate has 400,000 iPads selling on launch weekend
[ Full story from MacNN | The Macintosh News Network ]
Google to integrate Flash into Chrome, quell Apple's gripes
[ Full story from MacNN | The Macintosh News Network ]
Apple exploiting US Customs to hold iPads back?
[ Full story from MacNN | The Macintosh News Network ]
Chrome OS to carry built-in Flash too
[ Full story from MacNN | The Macintosh News Network ]
Apple releases minor updates for QuickTime, iPhoto
[ Full story from MacNN | The Macintosh News Network ]
Briefly: ShiVa 3D adds iPad support, 10.6.3 security fixes
[ Full story from MacNN | The Macintosh News Network ]
Logitech rolls first $50 Harmony remote
[ Full story from MacNN | The Macintosh News Network ]
Android catches up to iPhone in dev interest as iPad cools
[ Full story from MacNN | The Macintosh News Network ]
doubleTwist for Mac adds iTunes-like Android Market
[ Full story from MacNN | The Macintosh News Network ]
Apple's legendary veil of secrecy intact prior to iPad launch
[ Full story from AppleInsider ]
Analyst: Component issue delays Verizon iPhone plans
[ Full story from MacNN | The Macintosh News Network ]
Atom-based MacBook Pro clone shows up in China
[ Full story from MacNN | The Macintosh News Network ]
Review: Washing Machine 2 cleanup utility
[ Full story from MacNN | The Macintosh News Network ]
Apple updates AirPort Utility, Time Capsule firmware
[ Full story from MacNN | The Macintosh News Network ]
Apple granted ownership of iPhone steel bezel design
[ Full story from AppleInsider ]
Apple rumored to launch iPad internationally on April 24
[ Full story from AppleInsider ]
iPad Reviews: Mossberg Asks If It Can Kill Laptops; Pogue Shows Off Multiple Personalities
Bloomberg briefing
Are iPhones riskier than Android, Blackberry and Nokia?
First batch of games ported to iPad sport higher prices
[ Full story from Macworld ]
Amazon Kindle hits China's gray market
[ Full story from Macworld ]
iPhoto update released, adds iPad compatibility
[ Full story from Macworld ]
Apple posts QuickTime 7.6.6 update
[ Full story from Macworld ]
Apple's App Store comes to Facebook
[ Full story from Macworld ]
Starbucks adds more locations for iPhone payment app
[ Full story from Macworld ]
Review: Star Rangers for iPhone
[ Full story from Macworld ]
As Verizon iPhone rumors flare, AT&T customers ponder change
[ Full story from Macworld ]
Apple updates AirPort Utility, base station firmware
[ Full story from Macworld ]
Apple refunds expedited shipping charges for iPads
[ Full story from Macworld ]
Apple shows off iPad productivity apps
Monday, March 29, 2010
Another Source Reveals Taller iPhone 4G LCD [Video]
Snowtape Lets You Records Internet Radio With Your iPhone
Apple Posts iPad Guided Tour Videos Online
First Screenshots of Microsoft Office 2011 for Mac
NAVIGON Updates MobileNavigator With MyRoutes, Panorama View 3D
Apple Seeds iPhone OS 3.2 GM to Developers
iPad Owners Will Only Get The Next Major Firmware Update Free
Apple Asks Developers to Submit iPad Apps for Final Review
Tomena Sanner - review
Apple unleashes four dozen free Snow Leopard fixes
Tiger loses out
Apple has released an update to Mac OS 10.6, aka Snow Leopard, that aims to fix issues with QuickTime X, OpenGL, Windows compatibility, printer and USB-device problems, and more.â¦
[ Full story from Reg Hardware: Product News and Gadget Reviews from The Register - Bits n Chips ]Apple uncloaks deep details of 11 iPad apps
Holy tablet is not giant iPhone
Apple's iPad won't be available in the company's brick-and-mortar stores until this Saturday, but on Monday Cupertino added a series of videos to its website that provide more detail on the device's "magical and revolutionary" capabilities.â¦
[ Full story from Reg Hardware: Product News and Gadget Reviews from The Register - Bits n Chips ]What We're Reading: iPad Fanboys and Facebook Likeboys
[ Full story from Technology - International Herald Tribune ]
An iPhone Remote Control: Simple But Not Useful
[ Full story from Technology - International Herald Tribune ]
News: Leaked Documents Show Low iPad Inventories for Best Buy
[ Full story from The Mac Observer ]
Hot Forum Topic: Apple’s Game Changing iPad
[ Full story from The Mac Observer ]
First Screenshots of Microsoft Office for Mac 2011 Surface
Boy Genius Report reports that it has received a gallery of screenshots showing off early versions of Microsoft's Office for Mac 2011 productivity suite, scheduled for launch later this year.
We've just scored some of the firs... [ Full story from MacRumors : Mac News and Rumors ]
Promising iPad Apps: Mixr and iMockups
MacUpdate Spring Bundle: Parallels and 9 Other Mac Apps for $49.99
A few times a year, MacRumors partners with MacUpdate to promote their Mac application bundle deal. Their latest bundle delivers at least 10 Mac applications for $49.99 (a $376 value if all purchased separately) including:
Para... [ Full story from MacRumors : Mac News and Rumors ]
Brightcove plans iPad-friendly HTML5 video for NY Times
[ Full story from MacNN | The Macintosh News Network ]
Jobs' health worth $25 billion to Apple?
[ Full story from MacNN | The Macintosh News Network ]
Early Office 2011 for Mac images emerge
[ Full story from MacNN | The Macintosh News Network ]
Microsoft in patent suit over Zune HD's buy-from-radio
[ Full story from MacNN | The Macintosh News Network ]
Video allegedly shows taller 2010 iPhone LCD
[ Full story from MacNN | The Macintosh News Network ]
Cryptic new iPhone rumor hints 960x640 display [U]
[ Full story from MacNN | The Macintosh News Network ]
Valve eyeing Steam for Mac beta testers
[ Full story from Macworld ]
Apple releases iPhone OS 3.2 SDK Golden Master
[ Full story from MacNN | The Macintosh News Network ]
Brightcove converts Time, NYT Flash video to HTML5 for iPad
[ Full story from AppleInsider ]
Apple's iPad iBookstore offers low-cost e-book self publishing
[ Full story from AppleInsider ]
iTunes 9.1 rumored to add e-book support for iPad launch
[ Full story from AppleInsider ]
Apple offers guided tours of iPad software with new videos
[ Full story from AppleInsider ]
New Office 11 for Mac sports dense ribbons of buttons
[ Full story from AppleInsider ]
Stocks to Watch: Stocks in focus for Tuesday
Get Ready For The iPad
Apple delays shipping of some iPad tablet computer pre-orders
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